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A Guide to Teledentistry

Posted on September 23, 2024 in Dental Health


Father and son speaking to their dentist on the computer.

In today’s digital world, healthcare services have evolved to meet the needs of patients who seek convenience and quality. One advancement is teledentistry, a modernized approach to dental care that allows patients to receive professional advice, consultation, and treatment plans without visiting a dental office in person. 

This guide will explore teledentistry, how it works, its benefits, and what you can expect from a teledentistry appointment.

What is teledentistry?

The American Dental Association (ADA) defines teledentistry as “the use of telehealth systems and methodologies in dentistry” and telehealth as the “broad variety of technologies and tactics to deliver virtual medical, health, and education services.”

Teledentistry requires the use of video calls, messaging apps, and digital imaging to provide dental care and consultation services remotely. The service bridges the gap between patients and dentists, especially in situations where an in-person visit may be challenging, such as during a pandemic, in rural areas, or for individuals with mobility issues.

Teledentistry is becoming a popular tool. According to Delta Dental’s 2024 State of America’s Oral Health and Wellness Report, roughly half of adults surveyed (47%) would consider using teledentistry for oral health care, and more than half (54%) would trust the care they got via teledentistry.

Note: In-person dental care is always preferred. Please make in-person visits whenever possible.

How does teledentistry work?

Teledentistry works like this:

  1. Schedule an appointment: Patients can book a teledentistry appointment through their dental provider’s website or a dedicated teledentistry platform.
  2. Initial consultation: The patient meets with the dentist or dental hygienist through a video call. During this call, the patient can discuss their dental concerns, share any symptoms they are experiencing, and receive a preliminary assessment.
  3. Digital imaging: If necessary, the dentist may request that the patient provide digital images of their teeth and gums. Images can be taken using a smartphone or a dedicated dental imaging tool provided by the dental office.
  4. Diagnosis and treatment plan: Based on the consultation and any images provided, the dentist can diagnose the issue and recommend a treatment plan. These plans may include prescribing medications, providing at-home care instructions, or scheduling an in-office visit for more complex procedures.
  5. Follow-up care: Patients can follow up with their dentist via additional video calls or messaging, to ensure that their treatment is progressing as expected.

Note: Teledentistry services vary by dental clinic. Contact your dentist’s office for specifics about your teledentistry consultation.

Benefits of teledentistry

Teledentistry offers many advantages for patients and dentists:

  • Convenience: Patients can receive dental care from the comfort of their own homes, reducing the need to take time off from work or arrange transportation.
  • Access to care: Teledentistry provides a crucial link to professional care for those living in rural areas with limited access to dental clinics.
  • Time-savings: Virtual consultations often take less time than in-person visits, making it easier for patients to fit dental care into their busy schedules.
  • Cost-savings: Teledentistry can be more affordable than traditional visits, especially for consultations and follow-up appointments.
  • Preventive care: Teledentistry encourages regular check-ins, which can help prevent minor issues from becoming serious problems.

Note: While teledentistry offers convenient access to dental consultations and care, it should not be viewed as a substitute for routine cleanings and in-person visits performed by a dentist at a dental office. Regular professional cleanings are essential for maintaining optimal oral health and addressing issues that require hands-on care.

What to expect during a teledentistry appointment

A teledentistry appointment is similar to a regular dental visit but with a few key differences:

  • Preparation: Before your appointment, ensure you have a stable internet connection, a quiet space for the consultation, and any previous dental records, paperwork, or images that might be relevant on hand.
  • Interaction: You’ll communicate with your dentist via video chat, discussing your concerns as you would during an in-person visit. During your session, your dentist might guide you to use tools like a compact mirror to help them examine your mouth. They may also instruct you to perform simple tests, such as bite tests or cold sensitivity checks, using everyday items found at home.
  • Imaging: Depending on your issue, you may be asked to provide images of your teeth. Your dentist will guide you on how to take and upload these images.
  • Privacy: Like any medical consultation, teledentistry appointments are confidential. Your data is protected through secure platforms used by your dental provider. 

The power of teledentistry

Teledentistry is a great tool that brings dental care into the digital age, making it more accessible, convenient, and cost-effective. Whether you’re dealing with a minor issue or seeking a consultation, teledentistry is a flexible solution that fits into today’s fast-paced world. 

If you’re curious about trying teledentistry, reach out to your dental provider to learn more about the services they offer and how you can benefit from this innovative approach to oral health care.

Access Teledentistry.com with Delta Dental of Iowa

Delta Dental of Iowa members can access virtual dental services through Teledentristy.com. This benefit is included in many of our plans and will count as one oral examination under your plan.

To learn more about Delta Dental of Iowa teledentistry coverage, please visit our website.